CLEO BOUTIQUE Returns and Exchanges gladly accepted within 7 days of purchase date with receipt and in original condition For Store Credit. The item must have tags attached, and not altered in anyway. Sorry no returns will be given without proof of purchase. No returns or exchanges will be given after 7 days. All Sales item and accessories are FINAL SALE, NO EXCEPTIONS. ON LINE RETURN POLICY: Return/Exchange accepted within 14 days of purchase with receipt and in original condition for EXCHANGE or IN STORE CREDIT ONLY. No exchange or in store credit will be given without proof of purchase. Must have receipt. RETURNS/EXCHANGE FOR SHIPPING EXCHANGE FOR STORE CREDIT WITHIN 14 DAYS WITH RECEIPT. MUST HAVE RECEIPT. ***We suggest you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost in transit . We do not refund shipping charges. STORE CREDIT OR GIFT CARDS- All store credits are good for 1 year and gift cards never expire. Please hold on to credit slips and gift cards, we can not look up. SHIPPING POLICY- We do our best to get orders out ASAP. Some orders may take longer. A $6.00 charge will be added for shipping. Thank you CLEO BOUTIQUE